Privacy Policy

Last update: 18 May, 2024

1. Introduction

UNBOUND™ respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how your information is collected, used, and stored.

2. Information Collected

We may collect:

  • name

  • email address

  • billing information

  • assessment responses

  • account activity

  • AI Tutor interactions

  • course progress

3. How Information Is Used

Your information may be used to:

  • provide services

  • process payments

  • improve educational experiences

  • personalize AI Tutor interactions

  • send support emails

  • deliver updates

  • improve system functionality

4. Payment Processing

Payments are securely processed through third-party providers including:

  • Stripe

  • Wise

  • PayPal (where applicable)

UNBOUND™ does not store full card details.

5. AI Tutor & Persona Data

Assessment responses and Tutor interactions may be processed to:

  • personalize educational guidance

  • track pathway progression

  • improve user experience

Users retain responsibility for what they choose to share.

6. Data Protection

Reasonable technical and organizational safeguards are used to protect user information.

However, no online system can guarantee absolute security.

7. Third-Party Services

UNBOUND™ may use:

These providers may process data in accordance with their own policies.

8. Cookies

This website may use cookies for:

  • analytics

  • user experience

  • login/session functionality

  • advertising optimization

Users may disable cookies in browser settings.

9. User Rights

Users may request:

  • access to their data

  • correction of inaccurate data

  • deletion requests where applicable

Requests may be sent to:

tracey@unboundglobal.co

techsupport@unboundglobal.co

10. Policy Updates

This Privacy Policy may be updated periodically.

Continued use of the platform constitutes acceptance of updates.